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Shipping Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025
 

Harmon Publishing Group, LLC is committed to delivering your order with care and transparency. This Shipping Policy outlines how physical products from lettersoftheheartbooks.com are processed and shipped.

Order Processing

  • Orders are typically processed within 3–7 business days after purchase, excluding weekends and holidays.

  • Pre-orders or items marked Coming Soon will ship according to the estimated release date listed on the product page.

  • You will receive a confirmation email once your order has shipped.

Shipping Methods & Delivery Times


Shipping times vary based on destination and selected shipping method.


Estimated Delivery Times:

  • United States: 5–10 business days after shipment

  • International: Delivery times vary by location and customs processing
     

Delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays or customs inspections.

Shipping Rates

 

Shipping rates are calculated at checkout based on:

  • Order size and weight

  • Shipping destination

  • Selected shipping method

 

Any applicable taxes, duties, or customs fees for international orders are the responsibility of the recipient.

International Shipping


We currently offer international shipping to select locations. International customers are responsible for any customs duties, import taxes, or fees imposed by their country.
 

Harmon Publishing Group, LLC is not responsible for delays caused by customs processing.

Order Tracking

 

Once your order ships, you will receive tracking information via email, where available. Please allow up to 48 hours for tracking details to update.

Shipping Issues & Lost Packages

If your order appears delayed, lost, or arrives damaged, please contact us within 14 days of delivery at:

info@harmonpublishinggroup.com

We will work with the shipping carrier to investigate and assist where possible.

Incorrect Shipping Information

 

Please ensure your shipping address is accurate at checkout. Harmon Publishing Group, LLC is not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping fees may apply to resend the order.

Digital Products

 

Digital products (including ebooks, audio files, or downloadable content) are delivered electronically and are not subject to shipping.

Contact Us

 

For questions about shipping or delivery, please contact:

Harmon Publishing Group, LLC
Email: info@harmonpublishinggroup.com

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