Shipping Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Harmon Publishing Group, LLC is committed to delivering your order with care and transparency. This Shipping Policy outlines how physical products from lettersoftheheartbooks.com are processed and shipped.
Order Processing
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Orders are typically processed within 3–7 business days after purchase, excluding weekends and holidays.
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Pre-orders or items marked Coming Soon will ship according to the estimated release date listed on the product page.
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You will receive a confirmation email once your order has shipped.
Shipping Methods & Delivery Times
Shipping times vary based on destination and selected shipping method.
Estimated Delivery Times:
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United States: 5–10 business days after shipment
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International: Delivery times vary by location and customs processing
Delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays or customs inspections.
Shipping Rates
Shipping rates are calculated at checkout based on:
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Order size and weight
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Shipping destination
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Selected shipping method
Any applicable taxes, duties, or customs fees for international orders are the responsibility of the recipient.
International Shipping
We currently offer international shipping to select locations. International customers are responsible for any customs duties, import taxes, or fees imposed by their country.
Harmon Publishing Group, LLC is not responsible for delays caused by customs processing.
Order Tracking
Once your order ships, you will receive tracking information via email, where available. Please allow up to 48 hours for tracking details to update.
Shipping Issues & Lost Packages
If your order appears delayed, lost, or arrives damaged, please contact us within 14 days of delivery at:
info@harmonpublishinggroup.com
We will work with the shipping carrier to investigate and assist where possible.
Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout. Harmon Publishing Group, LLC is not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned due to an incorrect address, additional shipping fees may apply to resend the order.
Digital Products
Digital products (including ebooks, audio files, or downloadable content) are delivered electronically and are not subject to shipping.
Contact Us
For questions about shipping or delivery, please contact:
Harmon Publishing Group, LLC
Email: info@harmonpublishinggroup.com
